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Terms & Conditions

General Terms & Conditions

Delivery is free in the North West, Midlands and South East of England to the following Post Code prefixes: BB, BL, CH, CW, L, LA 1-4, M, OL, PR, SK, WA, WN, CO, CM, CB, IP, SS

£100 surcharge to none local postcodes: N, E, SE, NR, DA, BR

Our logistics team will contact you with the selected week we plan to deliver and install your product. We will then contact you approximately 2-3 weeks before with your actual delivery day. 

You can change the delivery date that we have provided you with, but we must be informed within 48 hours of the scheduled date. You will then be booked in to the next available delivery slot. 

Atlas Sheds will contact you the day before delivery to give an approximated time of delivery & installation. This is only an estimate and is no way binding. We may arrive earlier or later than stated.

Please Note - Atlas Sheds reserve the right to reschedule advised delivery dates. 

If we are unable to deliver due to extreme weather conditions then we will reschedule your delivery without cost.

If you have chosen to have your shed installed by our time served fitters then we require a solid level base, such as flags, concrete or decking. The base only needs to be the same size as the shed being delivered but must be at least 6” or 140mm away from fences, walls or other obstructions.

Treatment – Your shed has received a base coat of quality Timber preservative. We recommend that you treat your shed as soon as possible to ensure full protection and treat your shed regularly to ensure a long life. Due the nature of timber during prolonged spells of rain the timber may allow some moisture ingress. This can be remedied by coating your shed with an oil, silicon or PVA based treatment.

Delivery & Installation Terms & Conditions

It is the customers responsibility to ensure there is adequate access for the product ordered to be delivered. Please call us for any information about product dimensions.

Your base must be solid and level in order for us to install your shed to the proper standard. 

Our installers will check the level of your base on the day of delivery.

If your base is not solid or level there is the following 3 options

  1. We can install a subframe / combi base to properly prepare the area. There is a charge for this service, please see any product page for costings.
  2. We can leave the product stacked at the premises and revisit to install once the base has been corrected. There is a charge of £30 for any revisit that is due to an inadequate base.
  3. We can install the product on the area provided if possible (subject to installers judgement). However this will void the warranty for the areas effected.  

Guarantee & Warranty

Covered By Guarantee & Warranty

  • Roofing felt is guaranteed for 12 months from installation date with the exception of damage which has resulted from extreme weather (storm damage) or from foliage (ivy growth, tree branches) or washing lines.
  • Ironmongery is guaranteed for 12 months from installation date.
  • Dip Treated Timber is guaranteed against rot for 12 months from installation date
  • Tanalised Timber comes with a 10 Year Guarantee that offers protection against general timber rot. The guarantee does not cover the product against timber shrinkage, splits or warping which may occur naturally over time.  Atlas sheds will replace the damaged / affected individual parts (individual timber boards and support timbers) and will not replace the whole shed unless deemed necessary.
  • Timber movement and water ingress are not covered by the guarantee. (See water ingress and shrinkage sections below)

The guarantee will be deemed invalid if: 

  • Atlas Sheds did not install your product. 
  • The base upon which the product is assembled is not suitable. All buildings should be assembled on a solid and level base constructed from  suitable material.
  • The product was installed less than 6’’ away from any walls, fences or plants.
  • The product has been customised or adapted in any way.
  • At any point after assembly the building has been in contact with any soil trees plants or exterior walls which could allow moisture to penetrate the timber.
  • Any timber has been cut, pierced or drilled with out a subsequent application of approved cut-end treatment.
  • Damage has been caused maliciously.
  • The eventual claimant was not the original purchaser of the product. 

Leakage & Water Ingress

If there is water showing on the interior of your shed it may be caused by leakage, water ingress or condensation. 

Leakage: Leakage is caused when water enters your building by a hole or crack in your cladding or a perforation in your roofing felt. This is covered by your guarantee and can be fixed with filler, new boards installed or a refelt. We will determine which solution is best once we receive the relevant information.

Water Ingress: If you have noticed damp patches not caused by any holes or cracks this will be due to Water Ingress. Wood is a natural product and in wet weather absorbs water through capillaries. Because your shed has been through a wet treatment process it has already absorbed a quantity of liquid and requires time to dry out. This can take up to 6 months especially in the wetter seasons. During this time excess water may show inside your shed. This does not cause rot (covered by your guarantee) as your building has been treated with a preservative. This does not effect the quality of your shed and is not covered by your guarantee.

Condensation: Condensation is a result of weather conditions outside your shed and can result in damp patches inside your shed. This is not associated with the quality of the product and is not covered by your guarantee. You may want to leave the door open on your shed during dryer days to air it out.